Built for the way your venue actually runs
A pizzeria doesn't run like a coffee shop, and a five-site group doesn't run like either. Retail Pack is one platform that bends to your service style — from table plans and kitchen tickets to queue-busting counters and head-office roll-ups.
Table service without the ticket chaos
Lost dockets, mistimed mains and messy bill splits are the classic pains of table service. Retail Pack gives every table a live tab on a visual floor plan, fires each round to the kitchen as its own ticket, and settles the bill any way the party asks.
- Floor plans with open tabs and multi-round kitchen tickets (KOTs)
- Course firing so starters and mains land when they should
- Split bills and a kitchen display that keeps the pass calm
Serve the morning queue before it walks out
When the 8am rush hits, every second at the till counts. Retail Pack rings up an oat-milk, extra-shot, large flat white in two taps, remembers your regulars, and turns them into repeat visits with loyalty points and coffee subscriptions.
- Modifiers for milk, syrup and size that staff hit without looking
- Loyalty points and rewards earned automatically at the till
- Coffee subscriptions with scheduled deliveries and pauses
Tabs that stay open, rounds that fly out
Three-deep at the bar is no time to hunt through menus. Retail Pack keeps every tab open and honest, repeats the last round in one tap, switches to your happy-hour menu on schedule, and keeps the cash drawer accountable to the person holding it.
- Named tabs you settle whenever the customer's ready
- One-tap re-orders for "same again" rounds
- Scheduled happy-hour menus and cash-drawer logs per shift
Every channel, one queue, no tablet farm
Just Eat, Deliveroo and Uber Eats orders land in the same kitchen queue as your counter and phone orders — no more retyping from a wall of tablets. Customers watch their number on the pickup screen, then hear from you again on WhatsApp.
- Just Eat, Deliveroo & Uber Eats orders in one kitchen queue
- Phone orders logged in seconds with customer lookup
- Order status pickup screen plus WhatsApp re-marketing
Run every site from one head office
Growing groups usually end up with a different spreadsheet per site. Retail Pack keeps each branch's data cleanly isolated — its own menus, prices and staff — while head office sees the whole estate in one roll-up and runs payroll across every site.
- Per-branch data isolation with branch-scoped menus and prices
- Roll-up reporting across every site, or drill into one
- Payroll across sites with head-office access controls
See Retail Pack set up for your kind of venue
Start your 14-day free trial today — or talk to us and we'll walk you through a setup built around your service style.